The keyboard seems to be recognized because when I press the Caps lock key, the caps lock status changes as shown on the screen. Here's how to fix a Mac mouse, and what to do if your Apple mouse has stopped working. Jan 2, 2014 10:54 PM in response to thomas_r. It's wise to try a different USB port if you have one available. Rep: 34.5k. Or you may simply forget what your password is, which can happen if you use a standard user account for daily tasks and haven’t touched the administrators account in awhile. Note that of the options I present here, this one should preserve the link to your keychain, allowing you to continue working seamlessly with your new password, without having to store other passwords in your keychain again. If the keyboard continues to be an issue in that regard, but is otherwise working properly, I advise my customers to simply turn the keyboard off before putting the Mac. Mac mouse broken (or simply not working the way you want)? To maximize your Mac’s security you should have both an administrator account for administrative tasks and a standard account that you use for your primary identity (you can still perform administrative tasks from within your main account by authenticating with the administrator credentials). This tip might also work for the keyboard so if your keys aren’t working give it a try. To check if this is the issue, turn off Bluetooth on your Mac. I don't yet have a wireless keyboard but it is on order. From here you can manually copy data from the drive or use Apple’s Migration Assistant or Setup Assistant tools to transfer your data. Now check if the keyboard is working. This will perhaps be the easiest approach in most cases, and can be done with the following procedure: If you use FileVault encryption with your Mac, the password reset utility will not show your boot drive until you first unlock it with Disk Utility. I setup a user account during the installation. Problems with your Mac’s built-in keyboard are always more worrying than any problem you may encounter with an external keyboard. It could be a problem caused by the wireless keyboard... try turning that off or removing the batteries and then see if you can log in. Feb 3, 2015 6:50 AM in response to Neil_B With this set up, you can reset your password by entering the incorrect password three times on the login screen, which will invoke a panel that prompts you to reset the account’s password using your Apple ID. Reboot into Recovery mode or Internet Recovery by holding Command-R at startup. But should the bad thing happen, it’s nice to know you have so many fallbacks. Enter an incorrect password three times and you'll be prompted for an Apple ID. Read our, Learn more about Macworld's Digital Edition. I have a brand new Bluetooth keyboard (replacing an old one I spilt coffee on) and I would like to pair it with my iMac. To further complicate the matter, the Apple Wired Keyboard does not … This discussion is a year old - did you ever find a solution? If you have connected a faulty keyboard, of course, you will not be able to use it. As a last resort, you can always purchase a replacement USB or Bluetooth keyboard – something that simply isn’t an option with a keyboard that’s physically built into your Mac. If it's not, click the add button (+) and choose from the languages that appear. But I am … Keyboard not working at Windows login screen Hi, Since yesterday I can't login on Windows because my laptop's keyboard wont work when password is required. Ideally you’ll never need to turn to these techniques. Reece @reecee. Connect this Mac to another one via either a FireWire or Thunderbolt cable and its hard drive should appear as an external drive to your second Mac. Even though you can set up your Mac to automatically log into your user account without a password, your computer is going to be more secure if you use one. When you’re finished accessing these files, hide your files again by using this Terminal command: defaults delete com.apple.finder AppleShowAllFiles; killall Finder. If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on. This new keyboard then came to the 13in MacBook Pro and MacBook Air in the first half of 2020. In response to thomas_r. The login screen does not accept input from my keyboard when entering the password for my user. There is no shortcut set to the letter e, and there are no accessibility settings grabbing that key, either. MacBook :: How To Login If Keyboard Not Working Oct 19, 2010. All postings and use of the content on this site are subject to the. We run through how to troubleshoot a Mac that has stopped working, helping you find out what's wrong with your Mac and how to fix it! in sleep mode and, upon “waking” the Mac up to do so by clicking the mouse instead and waiting for the Mac to be ready to “do stuff”, then turning the keyboard on. While you should be able to browse all files on the drive in Target Disk mode, there may be some times when you can’t do this, either because of permissions restrictions or because files are hidden. Staffdaman, Can't log into Mac because keyboard cannot type e...any suggestions. I can watch it happen on the keyboard viewer. What to do if your Mac’s built-in keyboard stops working. You'd have a hard time using the Mac meaningfully after login without the letter 'e'. Try connecting another keyboard to your keyboard and check if you can input properly. Trouble is, I can't log in to the iMac because the keyboard is not paired. If you configure your Mac this way you can then log into the admin account and use the Users & Groups system preferences to change your main account’s password. Looks like no one’s replied in a while. Macworld is your best source for all things Apple. 12/13/2017 by Darryl Baker. This is annoying no matter what, but it’s a much bigger problem if key hardware like your keyboard isn’t working. Choose Terminal in the Utilities menu. Viewed 13 times 0. If you do have FileVault enabled and can’t remember either your password for unlocking the drive or the drive’s recovery key, then you won’t be able to recover any data from it. Select your boot drive in the utility that appears. I am trying to pair the keyboard but when the screen asks me to enter the numerical confirmation code, the number keys on the keyboard do not work. This site contains user submitted content, comments and opinions and is for informational purposes only. Click the Input Sources tab. Target Disk mode lets you access your Mac’s hard drive as an external drive, provided that you don’t have FileVault enabled or a firmware password set on your Mac. This feature first requires that you’ve associated your Apple ID, which can be done by going to the Users & Groups system preferences, and then clicking the Set button next to the words Apple ID and then supplying your Apple ID and password. There are ways to reset your login password, but the problem is not the login. Apple includes several options for resetting account passwords in OS X. Note that only Intel-based Mac computers have an SMC. Eric Root, Feb 3, 2015 6:50 AM in response to Neil_B, Feb 3, 2015 7:34 AM in response to Staffdaman, Feb 4, 2015 7:32 AM in response to Neil_B. To do this, click the lock icon in the Users & Groups system preferences to authenticate, and then click the account you can’t log into. Select it and click the Unlock toolbar button and then, after supplying your password to unlock the drive, you can select your disk in the password reset utility. Capital E works just fine. To proceed you’ll need to know the short name of the account for which you would like to reset the password, and then perform the following steps: Restart your Mac and hold down Command-S at the boot chimes. Much as recovering or resetting a forgotten password may sound like a bother, its a small inconvenience that’s entirely trumped by a Mac protected with a solid password. If your keyboard is not working/being detected while booting up your Windows 10 computer, this tutorial is for you. A final option for resetting your password is to use Apple’s recovery tools. Every Mac has a main user account called “root,” which is the system account that’s used to launch the essential background services required for your Mac to operate. Jan 3, 2014 3:15 AM in response to Staffdaman, Jan 3, 2014 6:10 AM in response to Staffdaman, Feb 2, 2015 5:46 PM in response to Staffdaman, User profile for user: Choose Apple menu  > System Preferences, then click Keyboard. I am afraid the it too will not work on the login screen. I took it to a repair place and they said that putting in a new keyboard did not fix the issue. Check the USB port at the back of your Mac and make sure the keyboard's not been yanked out. It sounds like the "e" key on your keyboard is broken or stuck. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. If it's still happening in safe mode, it's gotta be a hardware problem. User profile for user: Posted: 11/19/2016. To overcome this, you can select the drive mounted via Target Disk mode, press Command-I to produce the drive’s Info window, and enable the option to ignore ownership on the volume (at the bottom of the information window). However, if you still can’t get into your Mac because of a lost or forgotten password there’s a way to get some of the data off of it. Change the connection. Turn off Bluetooth or disconnect any connected keyboard. My keyboard stopped working but my trackpad is still working fine. Jun 21, 2012. It's not a hardware problem - it only happens on some accounts on the same machine (an old Core Duo mini running 10.6.8). The new keyboard is based on the Magic Keyboard that ships with the iMac. The first thing to check in this scenario is whether your keyboard is indeed working and is in a working condition. Jan 2, 2014 10:54 PM in response to thomas_r. 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